Тема: Развёл EA Support на Back to Karkand
Дело было так.
У меня стандарт эдишн версия игры , но те кто делал предзаказ батлы 3 получает этот дополнение бесплатно.
Ну а те кто не делал предзаказ нужно было заплатить 600р за дополнение.
Ну мне впадлу было и я решил загнать сапорту что типа у меня дополнение не активировалось и.т.д
7 раз меня сапорт посылал , говоря что у меня стандарт эдиш. на 8 раз повезло , чел в сапорте непроверил мой акк и активировал мне дополнение бесплатно , даже дал промо код на 20% на игру любую от EA
Вот сам текст переписки с сапортом.
Не удевляйтесь на имя сапорта , весь их запорт в ИНДИИ
Manish:
Thanks for contacting EA Help! My name is Manish how may I help you?
you:
hello, i have problem with back 2 karkand on limited edition, can you actvitate it for my account?
Manish:
Okay.
Manish:
I sincerely apologize for the inconvenience caused.
Manish:
Okay.Please be assured, I'll try my best to resolve the issue you are experiencing.
Manish:
May I have your e-mail account under which the game is registered for making the appropriate changes for you ?
you:
мылособакамейлточкару
Manish:
Thanks for providing me the information.
you:
no problem
Manish:
Okay.
Manish:
In the meantime , I would like to provide you a 20% discount coupon for your next purchase from origin
you:
20% ?)
you:
it's good
you:
But what about Back to Karhad ?
Manish:
ХХХХХХХХХХХХХХ
Manish:
Okay. I have made some changes on to your account. Please try to login again, let me know if the issue persists.
you:
ok some minites
Manish:
Okay. please let me know.
Manish:
May I know your first and last name ?
you:
By rus ?
you:
Анатолий Черепанов
Manish:
Is it done ?
you:
nope )
you:
i ll try connect to server karhad
Manish:
Alright. Let me check.
Manish:
Okay.
you:
and he tell me but them )
you:
buy*
Manish:
Okay. Please logout from battlelog and login again.
you:
ok
you:
wait mimit
you:
minit
you:
oh all write
you:
ty very much )
you:
all work ))
Manish:
Is there anything else I may assist you with today?
you:
it's all )
you:
ty very much )
Manish:
I hope you have found our session helpful. Thank you for playing EA Games.
Manish:
I will be sending you an E-mail with the transcript and a survey. It would be fantastic if you could fill that out for me.
Manish:
Thank you for contacting Electronic Arts support today
Manish:
Have a great day!
you:
bb
Manish:
Bye and take care!
you:
and you too
Отредактировано Jurist (18-12-2011 22:51)